Technology

Tips For Effective Communications Monitoring During Pandemic

The Markets in Financial Instruments Directive II is a legislative regulation instituted by the European Union (EU). The MiFID II aims to improve both the investors’ protection when it comes to capitalizing in a financial firm. Another objective of MiFID II is to restore confidence in the EU industry since a financial crisis in 2008.

A revised version of the MiFID II was officially published on January 03, 2018, after the European Commission adopted a legislative proposal. It is no longer a hassle to invest in any financial instruments like equities, commodities, futures and options, exchange-traded funds, debt instruments, and currencies. Additionally, such communications and agreements between the investor and the financial institution will be recorded, such as call monitoring and archiving any form of messages to secure SMS messaging.

As the COVID-19 pandemic began to diffuse worldwide in 2020, the millions of casualties caused the authorities to implement a mass lockdown. The home quarantine’s target is to minimize the snowballing numbers of the virus’s victims.

There are still disadvantages that became a hindrance in several aspects of the contemporary world. The management in the business industry is one of them. The financial issues then followed it in the economy. The monitoring of phone calls and text messages was also halted, considering the lacking of used devices.

Thanks to scientists and engineers for creating a modern 21st century where technologies and the Internet are an auxiliary instrument in humankind’s everyday lives.

How does a financial firm still follow-through on the mandated call monitoring and archiving SMS and MMS?

Utilize your resources and read these practical and useful tips accumulated by TeleMessage written on the infographic below:

Telemessage-image

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